Accessibility Statement

WEBSITE ACCESSIBILITY STATEMENT & LEGAL SAFE HARBOR DECLARATION

Effective Date: 6/18/26

Last Updated: 6/18/26

  1. Core Commitment to Digital Inclusion

Higgins Marketing Group is firmly committed to ensuring digital accessibility, inclusivity, and usability for all visitors, including individuals with visual, auditory, motor, or cognitive disabilities. We believe that everyone has the right to navigate the digital world with dignity, equality, and independence.

Our ongoing objective is to conform our digital properties to the Web Content Accessibility Guidelines (WCAG) 2.1 and 2.2 at the Conformance Level AA, as established by the World Wide Web Consortium (W3C). This standard serves as our primary guide for digital accessibility enforcement under Title III of the Americans with Disabilities Act (ADA).

  1. Current Accessibility Status and Remediation Roadmap

We recognize that achieving full, comprehensive digital accessibility across complex enterprise web platforms is an iterative, ongoing process. Our digital properties are currently undergoing an evaluation and transitionary remediation period. To ensure full transparency and demonstrate our good-faith dedication to compliance, our multi-phase optimization roadmap includes the following:

  • Phase I: Automated Scaffolding (Completed / Active Baseline) – Deployment of auxiliary assistive technology interfaces and automated scripting to resolve immediate, low-level behavioral conflicts.
  • Phase II: Comprehensive Audit – Human-led testing leveraging keyboard-only navigation protocols, screen-reader software (such as NVDA, JAWS, and VoiceOver), and programmatic syntax evaluation.
  • Phase III: Source-Code Remediation – Refactoring native HTML semantics, restructuring interactive components, eliminating keyboard traps, and hardcoding robust ARIA architecture.
  • Phase IV: Continuous Governance – Implementation of ongoing code reviews and automated integration testing.
  1. Utilization of Assistive Technology (AccessiBe Widget)

During this transitionary period, Higgins Marketing Group utilizes the AccessiBe automated accessibility application as a supplementary, front-end interface tool. This widget provides our users with an immediate suite of customizable UI/UX adjustments, including specialized profiles for visual impairments, cognitive adaptations, ADHD-friendly focus parameters, and discrete motor adjustments (such as contrast shifting, font scaling, animation suspension, and text magnification).

While this automated solution provides immediate assistance for everyday user customization, Higgins Marketing Group explicitly acknowledges that external software components do not serve as a permanent substitute for underlying native source-code compliance. Consequently, we are prioritizing the manual structural remediation outlined in Section 2 to resolve any deep-seated accessibility barriers that automated layers may not fully reach.

  1. Formal Grievance Procedure, Alternative Access, and Legal Safe Harbor

To maximize protection and ensure that no individual is denied access to goods, services, or information, Higgins Marketing Group establishes this formal, human-monitored alternative access channel. If you encounter any technical barrier, programmatic error, or navigational block while browsing our website, we request that you contact us immediately through our dedicated channels:

  • Dedicated Accessibility Email: info@higginsmarketinggroup.com
  • Dedicated Accessibility Phone Hot-line: 407-680-3735
  • Mailing Address: 1180 Spring Centre South Blvd., Suite 201, Altamonte Springs, FL 32714

Upon receipt of an accessibility barrier report, our internal compliance team will execute the following rigorous, structured protocol to fulfill our good-faith legal safe harbor obligations:

  1. Immediate Alternative Accommodation: Within forty-eight (48) business hours, a live company representative will manually assist you via telephone, email, or video call to provide the exact information, transaction assistance, or documentation you were seeking to access on the web platform.
  2. Technical Ticket Escalation: The reported barrier will be documented, converted into a technical support ticket, and forwarded directly to our web development team.
  3. Remediation and Notification: Our developers will work to resolve the underlying programmatic issue in the site’s native source code. Once patched, the user will be formally notified of the resolution.
  1. Legal Disclaimer and Boundary of Control

Please note that our digital ecosystem may occasionally interact with or utilize third-party plugins, external application programming interfaces (APIs), social media feeds, or payment processing gateways that are outside the direct operational control of Higgins Marketing Group. While we aggressively advocate for and evaluate the compliance profiles of our vendors, Higgins Marketing Group cannot guarantee or enforce complete structural remediation upon digital assets owned and managed by third-party entities.